GENERAL CERTIFICATION QUESTIONS
Are the certification courses for free?
Yes, all Glue Up Academy certification courses are for free.
Who can I ask questions about the certification program?
You can contact our friendly team by sending us an email at events@glueup.com or customersuccess@glueup.com. You can also call one of our offices.
What time are the live online courses?
The webinars will be happening at different regions. See the full schedule here. Reminders will be sent to all participants one day and one hour before the live session starts.
Who or what is Glue Up?
Glue Up is a leading engagement management company that provides solutions designed to streamline operations. Event organizers, agencies, marketeers, businesses, chambers of commerce, associations, and nonprofits. Glue Up's cutting-edge SaaS platform combines the best event management, email marketing, CRM, membership management and mobile apps. All-in-one seamless and easy-to-use platform. Call one of our offices.
What background knowledge is necessary?
No matter what stage of digital maturity you are at. Either digitally present, digitally active, digitally engaged, digitally competitive, or digitally mature there's a Glue Up Academy course designed for you.
Can I ask questions during classes?
There is a Q&A session allotted after each classes. We encourage participants to write down questions during the lecture and ask them during the Q&A session.
Is this course really 100% online? Do I need to attend any classes in person?
All Glue Up Academy courses and certifications are done online.
How can I view my certification?
When you've completed one of Glue Up Academy certifications, we will send you a digital copy of you certification. You can embed the certification badge onto your website, or add it to LinkedIn.
The course takes place during the time I am not available. What do I do?
You can watch the courses on demand, the Glue Up Academy team will be emailing registrants a link to a video from a given day shortly after we wrap up the session.
Can I just attend one class?
Yes you can, but only a certificate of participation will be given upon request.
EXAMINATION QUESTIONS
Do I have to complete practical exercises to pass the certification?
Yes, certifications are only given to those who have taken and passed a series of Certification Exams. If you do not opt in to take the Certification Exam for Glue Up Academy Certification, a Certificate of Participation will be issued instead.
When do I have to complete a practical examination?
Once the test questions are sent, you need to complete the practical examination in one week. Reminders will be sent periodically during this time.
I passed, but think I can get a better score. Can I take the test again?
You can retake the exam as many times as you wish, but do let us know your most recent test so we can score accordingly.
When will my certification practical examination be graded?
Examinations are graded manually, which usually takes between five to seven business days. Send us an email to check the status of your practical examination.
BADGES AND CERTIFICATES
What's the best way to show off my badge?
Your badge represents all the hard work you put into earning a certification — and not to mention your expertise. Show it off! Here are a few of the ways you can demonstrate your expertise:
- Add it to your website.
- Add your badge to your email signature.
- Add your certification to your LinkedIn profile by using the "Add profile section" feature then add Glue Up Academy under "Licenses & Certifications".
Do you give out editable files of the badges?
We do not give out editable files of the badges and certifications.
Can I change the name on my certification badge?
Unfortunately you cant. Therefore, please make sure you register with your correct/complete name. If there is a typographical error, send us an email and we'll be happy to update it for you.