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Kanchan Khera
Expert Customer Experience Management at MSME Business Forum IndiaMcKinsey & Company alumni with rich 20+ years experience in enterprise survey platforms and analytics, Voice of Customer programs, employee engagement and, new digital products design, implementation and adoption. Post Graduation - IIM-Bangalore and University of London, Certificate in Design thinking – NID, Certified Product Manager, Certified Scrum Master, Agile, Lean and High performance teams.
